(For international orders, please contact us)
Country Dog & Friends ® offers a 100% CUSTOMER SATISFACTION GUARANTEE. If you are not completely satisfied with your purchase, you can return the item within 10 days.
We are constantly upgrading our first aid essentials with the latest medical supplies on the market. Due to changing technologies or customer requests, some items are subject to modification or substitution. The integrity of the Big Red Box will never be compromised. We strive to improve and include newly recommended items which are incorporated into our kits, better serving your pets and family needs. If you have a specific medical supply request, please let us know and we'll try and get it to you.
For $69.95 + S&H (sorry NY, pls add tax), you'll receive with each Big Red Box purchase, a Free Tick Remover from Tick'd Off, "World's Simplest Tick Remover". The Country Dog says, "Choosing to be a responsible pet owner is praiseworthy, knowing how to respond in a crisis is fundamental.
If you are returning your merchandise by mail, please follow the procedure outlined below to ensure we process the return according to your wishes.
Please keep the packing slip that you receive with your shipment. If you need to return your purchase, please call our toll-free number or return your package by insured parcel post or UPS ground to:
- COUNTRY DOG & FRIENDS - RETURNS
- 5722 Virginian Road
- Philadelphia, PA. 19141
- (866) 254-5822
If you no longer have the packing slip that accompanied your order, please include a note specifying your name, shipping address (including zip code), reason for return, and whether you would like an exchange, replacement or refund.
For other inquiries, send email to firstname.lastname@example.org